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Gen Z Workers Demoralized by Inconsistent Standards

According to Business Insider, a big turn off for Gen-Z workers is what workplace experts call “a double bind.” Jeanie Chang is an expert on mental health in the workplace, and she defines it as “giving two or more contradictory messages at the same time.”

For example, claiming to value work-life balance by insisting workers are off their computers by 6pm, while at the same time supervisors routinely send messages after hours. Or when a job advertises unlimited paid time off, but workers are routinely denied PTO requests. Chang says that many Gen-Z workers use another name to describe the practice: “corporate gaslighting.”

As a member of Generation X, Chang doesn’t exactly blame managers for their double-bind habits. She thinks that many of them had the same practices modeled for them in their younger years, and just assumed that’s how work has to be. “People my age and up didn’t talk about mental health,” said Chang. She said that many of her coworkers adopted a survivalist mindset in order to battle burnout and fatigue, but they didn’t understand what was happening since they didn’t have the same common language to describe it.

By contrast, many Gen-Z workers adopt what Chang calls “a thriving mindset.” If they perceive that the company is an impediment to their happiness, many of them will quit, even without a backup plan in place.

“At the end of the day, you can't blame those older folks because they don't know what that is. So, it's a learning curve, but all sides have to be open. No one generation is better than the next.”

Possible Preaching Angle:

Business; Church Staff; Volunteer Recruitment; Volunteers - Whether managing people in an office, or working with volunteers in a church, leadership must be clear about their expectations and open about the amount of time and effort that is expected and not take advantage of workers.

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