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How to Fix Communication

Figure out what went wrong, not who was wrong, when communication breaks down.

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Don’t Do the Silent Treatment

Life for a 19th-century sailor was hard: Months at sea were accompanied by constant danger and deprivation. To make matters worse, mariners saw the same few people all day, every day, ...

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Verbal Abuse

The angry word is a blow struck at our brother, a stab at his heart: it seeks to hit, to hurt, and to destroy. A deliberate insult is worse, for we openly disgrace our brother in the ...

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