About a year and a half ago, I bought a new navy blazer at Nordstrom. It was one of those cases you may have gone through where you buy an item of clothing and the more you wear it, the more you realize you don't like it. My blazer wasn't the right color, and to make matters worse, it attracted lint like it was going out of style. After wearing it pretty regularly for six months or so, I stuck it in my closet and didn't wear it for a long time.

Tucked away in the back of my mind all the while was that famous Nordstrom unconditional-return policy. I thought, I've had this thing for a year and a half. I've worn it lots of times, and there's just no way they're going to take it back. About two weeks ago I decided I had nothing to lose. I pulled the blazer out, threw a lot of lint on it to make it look bad, and took it down to Nordstrom's men's department. I walked in, and immediately I felt nervous. I felt like I was about to pull a scam of some sort, but I played it straight. I walked right up to the first salesman I saw and gave this little prepared speech. I said, "I am about to put your famous unconditional-return policy to its ultimate test. I have here a blazer. I've worn it lots. I've had it for a year and a half. I don't like it. It's the wrong color, and it attracts lint like it's going out of style. But I want to return this blazer for another blazer that I like." Then I stood there.

I couldn't believe it. This guy with a big handlebar mustache just looked at me and shook his head. He said, "For heaven's sake, what took you so long? Let's go find you a blazer." Ten minutes later I walked out with another blazer that was marked seventy-five dollars more than I paid for the one that I brought in. It was perfect for me. Didn't cost me a penny. God is like Nordstrom.

God makes all sorts of outlandish promises that we cannot bring ourselves to believe. Can we? When we get up enough courage or we're desperate enough, we finally take him at his word. He looks at us and he shakes his head. "For heaven's sake," he says, "what took you so long?"