Sermon Illustrations
Hospital CEO Does Whatever It Takes to Find Patient's Lost Ring
In his book Are You Fascinated? management consultant Ken Tucker shares a story about the great lengths a person will go to find something of great value:
[Bill Adams, CEO of a large hospital in Virginia, received a frantic call from a woman.] "My mother came into your hospital with her wedding ring, and now we can't find it," [she] said. … "I want to make an appointment to discuss this with you." …
[At the meeting she explained that] her mother had died a few days earlier as a result of cancer. With moist eyes, she described how her father and mother had been married for 50 years and what a wonderful loving couple and caring parents they had been together. Then she told Bill how the day before, her dad, with tears in his eyes, had said to her, "It would mean so much for me to be able to slip that ring back on her finger before we bury her."
"So," the woman continued, "I was hoping that there was some way you could help me fulfill his dream of putting that ring back on my mother's finger. Is there anyone you can think of who may be able to help us find that ring?"
Bill was deeply moved by the woman's story and her sad, but calm, manner, and he promised to do all he could to locate the ring. "In my heart, I yearned for a way to help them," Bill told me. "I left my office and stopped by the ward where the lady had spent her final days. The staff told me how the deceased had lost so much weight during the time she was there that they suspected her ring might have fallen off her finger. … They had looked on the floor underneath the bed, around the room, and in the bathroom. They had searched everywhere they could think of, but it was all to no avail. I went back to my office disappointed. But I was restless and not ready to give up. I just had this strong sense that there was something more I needed to do. Then I got an idea. I went into the basement of the hospital and located the laundry chute. I climbed into the bin and tumbled amidst the wet, soggy, dirty laundry. To my surprise, I found the ring. I almost cried right there and then. I will never forget the look on that woman's face or on her father's face when I handed them the ring the next day."