Business researchers call it "the missing ingredient" or "the hidden accelerator." Most managers could transform their workplaces with this missing ingredient: showing appreciation. That's the focus of a recent book entitled The Carrot Principle by Adrian Gostick and Chester Elton. Based on a ten-year study that interviewed 200,000 people, Gostick and Elton conclude that appreciation tops the list of things employees say they want from their bosses. Some of the statistics to back up this claim include:

• Of the people who report high morale at work, 94.4 percent agree that their managers show appreciation.
• 79 percent of employees who quit their jobs cite a lack of appreciation as the key reason for leaving.
• 56 percent of employees who report low morale also give their managers low marks for showing appreciation.

Of course these statistics tap into a fundamental need in all of our relationships: the need to give and receive affirmation and blessing. The authors of The Carrot Principle conclude, "The simple … act of a leader [or a spouse, parent, coach, mentor, or friend] expressing appreciation to a person in a meaningful … way is the missing accelerator that can do so much but is used so sparingly."