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Supervisor's Presence Changes Flight Attendants' Service

Joe was an executive who did a lot of business traveling. One day when Joe was on a flight, he commented to himself, I cannot believe this flight crew. They are the most attentive, responsive flight crew that I've ever seen. So, toward the end of the flight, he stopped one of the flight crew members and said, "Excuse me, I don't mean to bother you, but I fly a lot, and I have never seen a flight crew this. You are the most engaged, enthusiastic, service-oriented flight crew that I've ever seen."

The female flight attendant got a little smile on her face as she bent down and whispered to my friend Joe, "Thank you, sir, but for that you can thank the woman seated back there in 12B." She paused, nodded her head slightly towards seat 12B, and continued: "You see, sir, the woman in seat 12B is the head supervisor for all of the flight attendants for our airlines. And she's on our flight!"

When we really know that Jesus is in our midst, that he is "on our flight," it has a profound way of changing the way we serve other people.

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