Author and teacher Rebecca Pippert had the opportunity to audit some graduate-level courses at Harvard University, one of which was "Systems of Counseling." At one point the professor presented a case study in which therapeutic methods were used to help a man uncover a deep hostility and anger toward his mother. This helped the client understand himself in new ways.

Pippert then asked the professor how he would have responded if the man had asked for help to forgive her. The professor responded that forgiveness was a concept that assumed moral responsibility and many other things that scientific psychology could not speak to. "Don't force your values … about forgiveness onto the patient," he argued. When some of the students responded with dismay, the professor tried to relieve the tension with some humor. "If you guys are looking for a changed heart, I think you are looking in the wrong department." However, as Pippert observes, "the truth is, we are looking for a changed heart." Secular reason, all by itself, cannot give us a basis for a deep and powerful message of forgiveness and redemption.