The renowned child psychiatrist Robert Coles told this story in a graduate class at Harvard University many years ago: “A highly regarded psychiatrist recently told me in despair: ‘I have been doing therapy with a man for 15 years. He is as angry, as self-centered, and as mean as he was the first day he walked into my office. The only difference is that now he knows why he is so angry and mean.’”

Dr. Coles pointed out that although the psychiatrist provided his client with insight as to how his childhood emotional wounding had affected his adult dysfunction, the man still hadn't changed. Coles asked, "Could we conclude that what this man needed wasn’t just information but transformation? But is transformation possible for human beings?”