When a video of an American Airlines pilot scolding his passengers during a pre-flight announcement went viral, some people deemed it patronizing. Others are hailing the pilot’s speech as an example of strong leadership—at a time when passengers desperately need it.

In the video the pilot set some ground rules for his passengers—including what they should expect from their flight attendants, and how they should treat each other during the journey.

The pilot said, “Remember, the flight attendants are here for your safety. After that they’re here to make your flight more enjoyable. They’re going to take care of you guys but you will listen to what they have to say because they represent my will in the cabin, and my will is what matters.”

The pilot added: “Be nice to each other. Be respectful to each other. I shouldn’t have to say that ... But I have to say it every single flight, because people don’t. And they’re selfish and rude, and we won’t have it.” He told passengers to store their bags properly, avoid leaning or falling asleep on other people, and use headphones instead of playing audio out loud on speakers.

The speech—“a little bit of fatherhood,” as the pilot deemed it—serves as a counterpoint to a bevy of recent videos depicting outbursts aboard aircrafts. Airlines have seen a significant uptick in unruly passenger reports: nearly 2,500 in 2020 and 6,000 in 2021, compared to roughly 1,200 in 2019 and less than 1,000 in years prior, according to FAA data.

The FAA has referred more than 250 of those cases to the Federal Bureau of Investigations since 2021, a move reserved for particularly violent incidents.