Sermon Illustrations
Are Ride-Sharing Ratings Fake?
Ride sharing apps (like Uber and Lyft) ratings have become almost meaningless. A recent report says, “Confusion over what constitutes 5-star behavior for certain services, combined with the guilt of potentially hurting someone’s livelihood, has people defaulting to perfect scores. Ratings padding is particularly rampant for services involving personal interactions. Everyone is ‘above average’ on some apps—way, way above.”
A customer named Mike Johnson has endured some awkward Uber rides. He once held his nose throughout a trip because the driver was carrying chopped-up Durian—the world’s smelliest fruit. Another time, he was stuck in the back seat while a driver bickered with her boyfriend. Yet another driver tried to sell him a Ponzi scheme. He rated each one five out of five stars.
Johnson explained: “They all seemed like nice people. I didn’t want them to be kicked off the app over my bad rating,” the 33-year-old New Yorker said. “Isn’t 5 stars, like, the norm?”
Ratings are so inflated that Lyft drivers whose scores dip below 4.8 out of 5 stars are asked to boost their performance. Drivers under 4.6 risk getting deactivated.
Possible Preaching Angles:
1) God is not afraid to tell us the truth about our sin. 2) Christians should resist this rating inflation and be willing to speak the truth in love to one another.