Why Marriages Are Either 'Masters' or 'Disasters'

Marriage researcher John Gottman has separated couples into two major groups: the masters and the disasters. The masters were still happily together after ...

Communication Fail: The FBI's Guide to Internet Slang

The Washington Post ran an article with this long and funny title: "The FBI maintains an 83-page glossary of Internet slang. And it is hilariously, ...

Every 'Tribe' Has a Way to Communicate

My friend Jacqueline tells the story of how UNICEF spent a fortune creating posters to promote the idea of child vaccination to the mothers of Rwanda. ...

Kay Warren's Advice for Comforting Grievers

Rick and Kay Warren's son Matthew committed suicide at the age of 27 after a long struggle with mental illness. About a year after his death, Kay ...

Tech Devices Act as "New Member of the Family"

In a study published in the journal Pediatrics, a team of researchers observed families eating at fast food restaurants, watching how parents interacted ...

Joke about Listening to the 'Whole' Story

One day an old man was casually walking along a country lane with his dog and his mule. Suddenly a speeding pick-up truck careened around the corner, ...

Talking Is Easy, Listening Is Hard Work

Take this simple test: After your next long conversation with someone, estimate what percentage of it you spent talking. Be honest. No, you're already ...

Sheep Recognize Their Shepherd's Distinct Call

In Palestine today, it is still possible to witness a scene that Jesus almost certainly saw two thousand years ago, that of Bedouin shepherds bringing ...

Expert Describes the 'Competition for Our Attention'

In his book Present Shock, media expert Douglas Rushkoff argues that the competition for our attention is fierce. Rushkoff writes,

Back in the mid-1990s, ...

Business Leader Elicits Brutally Honest Feedback

After interviewing business leaders at over 100 companies, the authors of a Harvard Business Review article concluded: "Smart leaders today … ...