Nelson Mandela on the Power of Words

It is never my custom to use words lightly. If 27 years in prison have done anything to us, it was to use the silence of solitude to make us understand ...

Talking Is Easy, Listening Is Hard Work

Take this simple test: After your next long conversation with someone, estimate what percentage of it you spent talking. Be honest. No, you're already ...

Brutally Honest Rejection Letters

The website Business Insider ran an article titled "7 Brutally Honest Job Rejection Letters." Here are two examples of how not to confront someone. ...

Botched Translation Leads to Tragedy

A good translation or translator really does matter. Professional translator Nataly Kelly tells the following story about what journalists have called ...

Famous Actor Craved His Parents' Affirmation

Ben Kingsley, the Academy-Award winning actor who has starred in Iron Man 3, Hugo, Schindler's List, and Gandhi, still hasn't forgiven his parents ...

Traffic Cop Gives Tickets but Avoids Complaints

By the very nature of the business, L.A. County traffic cops receive plenty of complaints about their work. After all, most motorists don't think ...

Musician Gregg Allman Can't Forgive Himself

In his 2012 memoir titled My Cross to Bear, Gregg Allman, the lead singer for the Allman Brothers Band, recounts the regret he still carries about his ...

Expert Says Challenges Work Better than Threats

In an interview with Harvard Business Review, psychologist, researcher, and author Daniel Gilbert discussed how managers can motivate their employees. ...

The Tone of Our Truth-Telling Makes All the Difference

"The tone of our truth-telling can build a wall or a bridge," said Ed Waltz.

Ed and his wife, Barb, from Ann Arbor, Michigan, should know. They ...

Writer Tries to Go One Month Without Saying Hurtful Words

We've all heard the old adage, "If you can't find anything nice to say about someone, don't say anything at all." In an article ...