Christian businessman and author John D. Beckett shares the following personal story about the redemptive power of speaking the truth in love:

I was in a dental chair being prepped for the replacement of a filling. Just as my mouth was filled with dental hardware so I could only mumble, the dental technician said, out of the blue, "You're Mr. Beckett, aren't you?" I grunted assent.

"Well, I want to thank you for firing my husband."

I was stuck. I couldn't move. I couldn't speak. I could only listen to the ensuing monologue.

"It happened ten years ago," she said. "A few days after your company hired my husband, he was notified he had failed a drug test. You may not recall," she continued, "but you called him into your office before he left. You said, 'I realize I don't have any choice but to terminate you, but I want to tell you something. You're at a crossroads. You can keep going the way you are, and the results are very predictable. Or you can take this as a wake-up call. You can decide you're going to turn your life around.'"

I'm sure the technician couldn't see the beads of perspiration on my forehead under all the paraphernalia as she continued: "I want you to know, my husband took your advice. Today, he's a good father, a good husband, and he has a fine job. Thank you for firing my husband!"

I wish I could say that all our terminations have turned out this way. … Regardless of the outcome, however, we must be prepared to take action when a situation can't be brought around. In a strange way, it's an aspect of our care for people.