Traffic Cop Gives Tickets but Avoids Complaints

By the very nature of the business, L.A. County traffic cops receive plenty of complaints about their work. After all, most motorists don't think ...

Business Leader Elicits Brutally Honest Feedback

After interviewing business leaders at over 100 companies, the authors of a Harvard Business Review article concluded: "Smart leaders today … ...

The Tone of Our Truth-Telling Makes All the Difference

"The tone of our truth-telling can build a wall or a bridge," said Ed Waltz.

Ed and his wife, Barb, from Ann Arbor, Michigan, should know. They ...

Research Highlights the "Missing Ingredient"—Appreciation

Business researchers call it "the missing ingredient" or "the hidden accelerator." Most managers could transform their workplaces ...

Writer Tries to Go One Month Without Saying Hurtful Words

We've all heard the old adage, "If you can't find anything nice to say about someone, don't say anything at all." In an article ...

"Reply All" Ad Depicts Email Regret

One of the popular ads debuted at the 2011 Super Bowl broadcast was titled "Reply All," by Bridgestone Tires. Two men are working at their computers ...

Father Responds to His Son's Rant about the Church

At one point in his journey towards Christ, Nathan Foster (the son of author Richard Foster) was living "a ragged attempt at discipleship." ...

Young Man Weeps upon Hearing Words of Encouragement

Sean and Liegh Anne Tuohy, the real-life couple portrayed in the movie Blindside, share the following story in their book In a Heartbeat:

There is a little-known ...

Dealing with the Cow-pie-ridden Fields of Marriage

In his book This Momentary Marriage: A Parable of Permanence, pastor and author John Piper offers a memorable analogy for dealing with the highs and lows ...

Dealing with Difficult People

Don't say, "That person bothers me." Think: That person sanctifies me." —Josemaria Escriva, founder of Opus Dei